Shipping and Delivery

HOW LONG IS SHIPPING?

Orders typically take 3-4 business days to process before they ship (excluding weekends and holidays). During holidays processing times may take up to 4-5 days. You will receive an email confirmation with the shipping tracking number when your order ships.

Shipping time generally takes 2 to 4 weeks, but it depends on each product and your location. Check out the product page for more information.

TRACK MY ORDER?

When your order is shipped, you will receive a email with your tracking number.

HOW CAN I CANCEL MY ORDER?

Sometimes we have a change of heart. It is perfectly okay. Send a note as soon as possible (within 30 minutes) to contact@dreamerjewels.com so we can stop the shipment. We will do our best to accommodate you at all times. There is no guarantee that the product may not have been sent before you message us though.

HOW CAN I RETURN MY ORDER?

We do not accept returns unless the item arrives damaged.